Legal Agreements & Privacy Policy

PART 1: TERMS & CONDITIONS

Last Updated: June 8, 2026

Hello, and a very warm welcome to Adil Global Sourcing Ltd.! We are absolutely thrilled that you are here. Whether you are an international buyer looking for premium textiles, a business owner needing reliable factory machinery, or an entrepreneur searching for the perfect private-label eco-friendly products, you have come to the right place. Our digital home is located at https://adilglobalsourcing.com, and we consider it the starting point for some amazing global partnerships.

Now, we know that reading a "Terms and Conditions" page is usually about as fun as watching paint dry. Most legal documents are full of confusing jargon, complicated sentences, and words that nobody actually uses in real life. We want to do things differently.

Because our business is all about communication, trust, and human connection across borders, we want our rules to reflect that. We have written these terms in plain, simple, everyday English. Think of this document as a friendly handbook or a clear agreement between friends. It explains exactly how we work, what you can expect from us, what we need from you, and how we protect each other while doing business.

By using our website and choosing to work with us, you are agreeing to these guidelines. Take your time, grab a cup of coffee or tea, and let’s walk through the details together!

1. What Exactly Do We Do? (Our Global Sourcing & Export Universe)

Before we get into the nitty-gritty rules of ordering, payments, and shipping, let's make sure we are completely on the same page about what Adil Global Sourcing actually does. Think of us as your ultimate global trade partner, your boots on the ground, and your dedicated buying house all rolled into one.

We act as the secure, reliable bridge between your business ideas and the best manufacturers around the world. But we don't just blindly source from anywhere. We have spent years building a carefully curated network of specific regions known for producing the absolute best products in their respective industries.

Our Sourcing Map & Core Regions

Where Do We Export To? (Our Global Reach)

Sourcing the product is only half of our job; the other half is getting it safely to your doorstep. We are truly a global operation. We regularly manage export logistics, container bookings, and complete supply chain solutions for major markets across the globe:

The European Market: We manage a massive export footprint across Europe (including Germany, the United Kingdom, and the broader European Union), maintaining strict compliance with EU quality, labeling, and customs standards.

The Middle Eastern Market: We export heavily to the United Arab Emirates (UAE), Saudi Arabia, and Gulf nations, handling everything from agro commodities (rice, spices, fresh vegetables) to premium leather footwear and corporate packaging.

The Americas & Oceania: We routinely route large-scale commercial cargo, including Full Container Loads (FCL), to the United States, Canada, and Australia.

Our Special Rule for Handmade Crafts: The World is Our Customer

While heavy machinery or agricultural products may face regional import/export restrictions, our cultural, handcrafted heritage items have no borders. Whether you operate a small boutique or a massive retail chain, we will pack, ship, and deliver traditional Nokshi Khata, artisan embroidery, and eco-friendly jute products to literally every single country on earth.

The "Everything Under the Sun" Promise

Because our network is deep, you can utilize our team for Ready-Made Garments, industrial factory equipment, agro commodities, leather goods, eco-friendly packaging, and Islamic cultural products. We also specialize in OEM and private-label manufacturing—meaning if you need products built to your specifications carrying your unique name, logo, and custom retail packaging, we handle it quietly and professionally.

Note: While we aim to fulfill everything on your wish list, please understand that raw material availability, localized costs, and production timelines will naturally fluctuate based on the country of origin and global supply chain conditions. We promise to always give you transparent, realistic updates.

2. Getting Started: What We Need From You

Sourcing a product internationally requires exact specifications. To help us move fast and eliminate errors, we require buyers to provide clear, actionable information from the start:

• Crystal Clear Product Details: Explicit written descriptions or reference images. (A visual reference is incredibly powerful in global sourcing!)
• Detailed Technical Specifications: Dimensions, material components, weight requirements, and precise color codes.
• Quantity Requirements: Explicit unit volumes so we can accurately match your project with factory Minimum Order Quantities (MOQs).
• Target Price (Optional but Highly Recommended): Sharing your target budget allows us to filter out incompatible tiers instantly and find a factory that perfectly balances your quality expectations with financial reality.
• Packaging Requirements: Clear directions on whether you need standard brown export cartons or retail-ready, custom-branded gift boxes.
• Delivery Destination: Exact identification of your destination country, preferred port of arrival, or final warehouse city.
• Branding & Customization Files: High-resolution vector design files, logos, and exact mapping rules for placement if you are utilizing our OEM or private-label services.

3. Our Step-by-Step Working Process (No Surprises Allowed)

To ensure total predictability, every project at Adil Global Sourcing Ltd. moves through a strict five-step pipeline:

Step 1: Sending the Inquiry

You submit your detailed specifications via our website inquiry forms, verified corporate email, or our official WhatsApp channel. We will confirm receipt and flag any missing parameters.

Step 2: The Sourcing Phase

Our local procurement teams evaluate factories across our network, auditing them strictly for manufacturing quality, fair pricing, production bandwidth, and ethical compliance standards.

Step 3: Quotation & Sampling

We provide a clear quote and timeline. Following your baseline approval, we arrange physical production samples. The Sample Rule: Depending on the product type, you may be responsible for sample production costs and international express courier fees (DHL, FedEx, etc.). These costs are evaluated for refunds or credits on a case-by-case basis when bulk orders are placed.

Step 4: Order Confirmation & Production

Upon your receipt of a signed Purchase Order (PO) and clear sample approval, production starts. Our dedicated Quality Control (QC) agents routinely walk the factory floor during this window to monitor milestones.

Step 5: Export & Delivery

After passing final quality inspections, our logistics division coordinates container booking, export customs documentation, and physical freight forwarding via sea, air, or door-to-door courier.

4. Let's Talk About Paperwork (Required Documents)

International trade requires meticulous compliance tracking. While we manage the export documentation from the shipping origin, you must provide the necessary credentials to receive the shipment legally:

• Your Corporate Identifiers: Your officially registered business name, verifiable physical address, and Tax Identification Number (TIN) or VAT details. We do not ship commercial freight to unverified individual aliases.
• Import Licenses: It is your sole responsibility to hold the active, valid import licenses required by your local government for specialized goods (such as agricultural commodities, chemicals, or specific industrial machinery).
• Official Purchase Order (PO): A signed, formalized document from your firm explicitly detailing items, quantities, and agreed pricing tiers.

Our Documentation Promise: We will issue clean, precise export documents to your customs broker, including the Commercial Invoice, Detailed Packing List, Bill of Lading (B/L), and Certificate of Origin.

5. Moving Your Goods: Our Shipment Services

We navigate complex supply chain logic to keep your cargo moving smoothly. Depending on your time constraints and budget, we organize transport through three primary modes:

• Sea Freight: Best for high-volume or heavy items (machinery, mass textiles). We offer Full Container Loads (FCL) or split options via Less than Container Load (LCL).
• Air Freight: Perfect for time-sensitive, high-value luxury apparel, or urgent industrial spare parts.
• Courier Shipping: Express, door-to-door small parcel shipments managed via global carriers like DHL, FedEx, or UPS—ideal for samples or low-volume shipments.

The Reality of Global Shipping (Important Logistics Disclaimer)

Once goods are physically handed to an ocean liner, air carrier, or third-party freight forwarder, Adil Global Sourcing Ltd. cannot legally or financially control force majeure events, including extreme ocean weather, maritime port congestion, customs inspections, or generalized labor strikes. We promise to track your shipment diligently, but we cannot accept liability for port-of-destination delays out of our control.

6. Money Matters: Payments, Pricing, and Currency

Base Currency & Valuation Windows

All baseline quotations, Proforma Invoices, and final contracts are calculated strictly in United States Dollars (USD) unless explicitly adjusted in writing for alternative currencies (such as Euros or British Pounds). Given active market fluctuations, standard quotes are valid for a fixed window of 14 to 30 days (clearly stamped on your sheet). Quotes accepted past this window are subject to review based on active exchange rates and raw material adjustments.

Standard Payment Architecture

Unless alternative corporate financing or customized credit structures are agreed upon in written contracts, all initial transactions follow our standard international trade format:

• The Advance Deposit: A deposit of 30% to 50% of the total invoice value must be cleared into our corporate bank account to change order status to "Active" and trigger raw material procurement.
• The Balance Payment: The remaining balance of 50% to 70% must be fully cleared before goods are released from the factory floor, loaded onto a shipping vessel, or immediately upon the presentation of the Bill of Lading, depending entirely on the specific Incoterms outlined in your invoice.

Accepted Payment Protocols

To remain compliant with anti-money laundering regulations and maintain secure asset transfers, we accept payments exclusively through:

• Telegraphic Transfer (T/T) / Bank Wire Transfer
• Irrevocable Letter of Credit (L/C) at Sight

We never accept personal checks, untraceable cash mailings, or casual unverified third-party web links.

Critical Security & Transaction Notice

To protect your funds and guarantee your transaction is completed accurately without banking errors, always confirm the routing profiles against our verified corporate details. Please use the official, secure company QR code and validated banking coordinates embedded directly on your stamped, official Proforma Invoice from Adil Global Sourcing Ltd. before executing any payment.

Import Duties, Tariffs, & Taxes

Our prices reflect international sourcing services and shipping coordination up to the agreed Incoterm point. They do not include localized import tariffs, customs duties, value-added taxes (VAT), or clearance fees implemented by your domestic borders. As the official Importer of Record, all local taxation is your standalone responsibility.

7. Changing or Canceling an Order: What Happens?

Order Modifications: If you discover a structural change is needed (sizing edits, packaging updates, color shifts), notify us immediately. If raw materials have not yet been processed, we will adjust the production path at no additional fee (though production timelines may reset). If fabrics have already been dyed, leather stamped, or machinery fabricated, the buyer is responsible for all wasted material costs.

Order Cancellations: All cancellation requests must be delivered to our corporate email in writing. Because advance deposits are instantly assigned to secure mill allocations and factory schedules, all deposits are strictly non-refundable once raw material procurement or factory production has commenced. If a cancellation happens post-inquiry but pre-production, a reasonable service fee covering administrative hours and sample engineering costs will be deducted from your deposit before refunding the remainder.

8. Quality Controls, Defective Products, and Resolution

The Audit Process

By entering a commercial agreement with us, you authorize our internal Quality Control team to perform factory-floor audits utilizing standardized trade evaluation methods (such as standard Acceptable Quality Limit [AQL] metrics for the garment and textile fields). If your specific items require independent laboratory certification (such as flammability testing or high-stress structural certification), these needs must be declared pre-production.

Defective Batch Dispute Protocols

In the rare event that an item arrives with functional defects or departs significantly from your approved reference sample, please follow our formal dispute protocol:

1. 14-Day Notice Window: You must fully audit your arrival shipment and submit a written claim within 14 days of cargo delivery to your facility. Past 14 days, shipments are legally deemed accepted in pristine condition.
2. Evidentiary Requirements: Your claim must be accompanied by detailed, clear, high-resolution photographs and comprehensive video clips capturing the exact nature of the defect alongside a clear calculation of affected items.
3. Remediation Tracks: Once our audit confirms a manufacturer defect or a departure from your sign-off sample, we will resolve the issue through one of three paths:
   • Applying a formal financial credit or structured discount toward your next active order.
   • Instructing the facility to immediately recreate the defective volume and ship it to your warehouse at our cost.
   • Issuing a partial or full refund mapping to the exact valuation of the unuseable cargo.

Exclusions of Liability

We cannot be held liable for damages occurring outside of our direct custody, including cargo damage resulting from aggressive border inspections by customs agents, degradation due to inadequate environmental controls (damp, unventilated warehouses) at your storage facility, or generalized downstream wear and tear from your end consumers.

9. Intellectual Property Rights

Your Brand Assets (OEM & Private Label)

When you collaborate with us for OEM or private-label projects, you retain 100% ownership of all brand marks, vector artwork, packaging text, and proprietary design blueprints. By providing these files, you grant Adil Global Sourcing Ltd. a limited, non-exclusive, temporary operational license to utilize these marks solely for producing your specific order. We will never sell, duplicate, or repurpose your custom designs for another client.

Your Legal Representation: You explicitly warrant that all logos, patterns, and brand systems provided to us are owned legally by your company or that you possess formal licenses to manufacture them. If our facilities print materials that violate a third party's active copyright or trademark because of assets you provided, you agree to fully indemnify and hold Adil Global Sourcing Ltd. harmless from all associated legal liabilities, damages, and defense costs.

Website Assets & Content Ownership

The digital infrastructure located at https://adilglobalsourcing.com including logos, text layouts, product photography, informational text, custom iconography, and site architecture belongs directly to Adil Global Sourcing Ltd. Copying, scraping, or mirroring our original media assets to portray oneself as an independent sourcing broker is strictly prohibited.

10. Limitations of Liability (Our Legal Safety Net)

To the maximum extent permitted by applicable law, Adil Global Sourcing Ltd. acts strictly as a commercial intermediary and logistics coordinator. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of downstream profits, retail business interruptions, or brand reputational damage arising out of delivery delays or defective manufacturing shipments. Our total aggregate financial liability under any active commercial transaction shall never exceed the total dollar amount paid by the buyer to Adil Global Sourcing Ltd. for that specific batch of goods.

11. Dispute Resolution & Governing Law

These Terms & Conditions, along with all associated cross-border commercial transactions, are governed by and construed in accordance with the laws of Bangladesh.

Should an operational or financial dispute arise that cannot be resolved through friendly, good-faith corporate negotiations, both parties agree to submit the dispute to exclusive mediation and binding arbitration in Dhaka, Bangladesh, under the rules of the Bangladesh Arbitration Act.

PART 2: PRIVACY POLICY

Last Updated: June 8, 2026

At Adil Global Sourcing Ltd., we believe in transparent, straightforward data management. We collect only what we genuinely need to process your international orders and ensure your shipments clear customs smoothly. No unnecessary tracking, no data harvesting, and absolutely no marketing fluff. Your business data belongs to you.

1. The Information We Collect & Why We Need It

To handle cross-border commerce seamlessly, we process specific categories of data during your interactions with our website and ordering desks:

• Personal & Business Identity Data: We collect your full name, registered business title, and official company operational address. International trade regulations and "Know Your Customer" (KYC) standards require us to verify the corporate entities we do business with.
• Contact Information: Your direct corporate email addresses and phone numbers (including mobile numbers mapped to WhatsApp, which serves as our primary channel for real-time production updates, video inspections, and shipping tracking).
• Tax & Business Registration Details: For commercial shipments, we collect your official Tax Identification Number (TIN), VAT registration numbers, or corporate registration certificates. This data is legally mandated by customs authorities worldwide to compile international export/import documentation.
• Shipping & Delivery Logistics Information: Your target destination addresses, preferred sea or air ports of arrival, and the explicit corporate names and titles intended for deployment on the Bill of Lading and related transit manifestations.
• Payment & Financial Data: We collect your banking details, routing profiles, and intermediary bank coordinates strictly to facilitate secure Telegraphic Transfers (T/T) and Letter of Credit (L/C) authentication.
• Product Requirements & Design Files: If you are executing an OEM or private-label order, we collect product technical spec sheets, schematic drawings, reference photos, master logos, and brand packaging graphic files. These assets are utilized exclusively to calibrate factory tooling and packaging lines for your specific order.

2. How Your Data is Used

We utilize your business and personal information strictly to fulfill our operational commitments:

• Generating accurate initial price quotations and formal Proforma Invoices.
• Providing live production, milling, and assembly updates.
• Drafting legally compliant maritime Bills of Lading, Certificates of Origin, and Commercial Invoices.
• Communicating critical shipping status alterations or tracking notices via email and WhatsApp.
• Verifying financial transactions against international banking requirements.

3. Data Sharing Boundaries: What We Never Do

We treat your proprietary designs and business relationships with strict confidentiality.

Our Core Operational Sharing

The only entities that ever see relevant portions of your data are the specific manufacturing facilities fulfilling your production run and the logistics partners (freight forwarders, ocean liners, customs brokers) moving your physical cargo. For example, a factory receives your vector logo to stamp your product, and an ocean carrier receives your company address for the Bill of Lading.

Our Privacy Assurances

• We Never Sell Data: We do not, under any circumstance, sell, rent, or lease your contact information or company profiles to third-party marketing companies, database brokers, or advertising networks.
• We Never Share with Competitors: Your design specifications, private-label parameters, and buying habits are kept confidential. We never disclose your client profiles or product blueprints to your market competitors.
• No Spatially Disparate Trackers: We do not employ invasive background analytics to build psychological profiles or track your behavior across unrelated web platforms.

4. Data Security & Retention

Security Measures: Adil Global Sourcing Ltd. employs industry-standard technical security protocols to safeguard your documentation, design assets, and contact profiles from unauthorized access, loss, or alteration. All financial payment coordinates are distributed strictly via formalized, stamped PDF Proforma Invoices over verified communication channels.

Retention Timelines: We retain your business profiles, transactional paperwork, and design files for as long as your corporate account remains active, or as long as necessary to comply with international tax auditing laws, statutory customs preservation timelines, and contract enforcement needs.

5. Your Rights Over Your Data

No matter your geographic location, we respect your right to control your data. You may contact our privacy desk at any time to:

• Request an itemized copy of the personal and business data we hold regarding your firm.
• Request corrections to outdated or inaccurate phone numbers, emails, addresses, or tax parameters.
• Request the permanent deletion of your contact information from our active databases, provided there are no active, unfulfilled commercial shipping lines or mandatory statutory tax records requiring its active retention.

6. Updates to Our Privacy and Terms Framework

We may periodically update this documentation to align with evolving international trade compliance laws, maritime safety protocols, or adjustments to our global sourcing networks. Any structural modifications will be posted directly to this URL with a revised "Last Updated" timestamp at the top of the section.

7. How to Contact Us

If you have any questions, clarifications, or formal data requests concerning our Terms & Conditions or Privacy Policy, please reach out to our team:

• Company Name: Adil Global Sourcing Ltd.
• Our Headquarters: 820, Shewra Para, 8th Floor,Makka Tower,Mirpur,Dhaka-1216
• Branch Office: 336/2,Uposhahar,Boalia,Rajshahi-6202
• Official Website: https://adilglobalsourcing.com